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1300 900 345

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  • TO COOL
  • TO HEAT
  • TO VENTILATE OR EXTRACT
  • Other
  • Australian Made Range
  • Brands

TO COOL

Evaporative Coolers
Portable Air Conditioners
Misting Fans
Floor Fans
Pedestal Fans
Wall Fans
Mancoolers
HVLS

View all TO COOL

TO HEAT

Diesel Radiant Heaters
Electric Radiant Heaters
Gas Radiant Heaters
Diesel Space Heater Indirect Fired
Diesel Space Heaters Direct Fired
Electric Space Heaters
Gas Space Heaters

View all TO HEAT

TO VENTILATE OR EXTRACT

Air Scrubber Purifier
Axial Flow Fans
Roof Fans
Wall Exhaust Extraction Fans
Carpet Dryer
Purging Fans
Portable Ventilators
Portable Exhaust Blowers
Portable Fume Collector Extractor

View all TO VENTILATE OR EXTRACT

Other

Ducting & Accessories
Spare Parts
Extension Leads
ULV Fogger Sanitiser
Safety Tools

View all Other

Australian Made Range

Axial Flow Fans
Mancoolers
Portable Electric Blower Heaters
Portable Ventilation
Wall Exhaust Fans

View all Australian Made Range

Brands

Ouber
Icen
Val6
National Fans
Masterfan

View all Brands
  • Products
    • To Cool
      • Evaporative Coolers
      • Floor Fans
      • HVLS
      • Mancoolers
      • Misting Fans
      • Pedestal Fans
      • Portable Air Conditioners
      • Wall Fans
    • To Heat
      • Diesel Radiant Heaters
      • Diesel Space Heater Indirect Fired
      • Diesel Space Heaters Direct Fired
      • Electric Radiant Heaters
      • Electric Space Heaters
      • Gas Radiant Heaters
      • Gas Space Heaters
    • To Ventilate or Extract
      • Air Scrubber Purifier
      • Axial Flow Fans
      • Carpet Dryer
      • Portable Exhaust Blowers
      • Portable Fume Collector Extractor
      • Portable Ventilators
      • Purging Fans
      • Roof Fans
      • Wall Exhaust Extraction Fans
    • Other
      • Cases
      • Ducting & Accessories
      • Extension Leads
      • LED Work Lights
      • Safety Tools
      • Spare Parts
      • Tool Storage
      • ULV Fogger Sanitiser
    • Australian Made Range
      • Axial Flow Fans
      • Mancoolers
      • Portable Electric Blower Heaters
      • Portable Ventilation
      • Wall Exhaust Fans
    • Brands
  • Where to buy
    • Become a Reseller
    • Find a Reseller
    • Try before you buy
  • Support
    • About Us
    • Meet the team
    • Contact Us
    • Join the Fanclub
    • Returns & Warranty
    • Video Library
    • Catalogue
    • Products by application
    • Air changes calculator
    • Air flow calculator
    • Tools
    • Weather

1300 900 345

  • Login
  • My Account
  • Reseller Login
  • 0 items
  • Home
  • Products
  • Where to buy
    • Store Locator
    • Become a Reseller
    • Try before you buy
  • Support
    • About Us
    • Contact Us
    • Join the Fanclub
    • Returns & Warranty
    • Video Library
    • Catalogue
    • Products by application
    • Air Changes Calculator
    • Air Flow Calculator
    • Tools
    • Weather
  • TO COOL

    TO COOL

    Evaporative Coolers
    Portable Air Conditioners
    Misting Fans
    Floor Fans
    Pedestal Fans
    Wall Fans
    Mancoolers
    HVLS

    View all TO COOL
  • TO HEAT

    TO HEAT

    Diesel Radiant Heaters
    Electric Radiant Heaters
    Gas Radiant Heaters
    Diesel Space Heater Indirect Fired
    Diesel Space Heaters Direct Fired
    Electric Space Heaters
    Gas Space Heaters

    View all TO HEAT
  • TO VENTILATE OR EXTRACT

    TO VENTILATE OR EXTRACT

    Air Scrubber Purifier
    Axial Flow Fans
    Roof Fans
    Wall Exhaust Extraction Fans
    Carpet Dryer
    Purging Fans
    Portable Ventilators
    Portable Exhaust Blowers
    Portable Fume Collector Extractor

    View all TO VENTILATE OR EXTRACT
  • Other

    Other

    Ducting & Accessories
    Spare Parts
    Extension Leads
    ULV Fogger Sanitiser
    Safety Tools

    View all Other
  • Australian Made Range

    Australian Made Range

    Axial Flow Fans
    Mancoolers
    Portable Electric Blower Heaters
    Portable Ventilation
    Wall Exhaust Fans

    View all Australian Made Range
  • Brands

    Brands

    Ouber
    Icen
    Val6
    National Fans
    Masterfan

    View all Brands
  • TO COOL
    • Evaporative Coolers
    • Portable Air Conditioners
    • Misting Fans
    • Floor Fans
    • Pedestal Fans
    • Wall Fans
    • Mancoolers
    • HVLS
  • TO HEAT
    • Diesel Radiant Heaters
      • Floor Fans
      • Pedestal Fans
      • Wall Fans
      • Mancoolers
      • HVLS
    • Electric Radiant Heaters
      • Evaporative Coolers
      • Portable Air Conditioners
      • Misting Fans
    • Gas Radiant Heaters
    • Diesel Space Heater Indirect Fired
    • Diesel Space Heaters Direct Fired
    • Electric Space Heaters
    • Gas Space Heaters
  • TO VENTILATE OR EXTRACT
    • Air Scrubber Purifier
      • Floor Fans
      • Pedestal Fans
      • Wall Fans
      • Mancoolers
      • HVLS
    • Axial Flow Fans
      • Evaporative Coolers
      • Portable Air Conditioners
      • Misting Fans
    • Roof Fans
      • Black Series
      • White Series
      • Polar Series
    • Wall Exhaust Extraction Fans
    • Carpet Dryer
    • Purging Fans
    • Portable Ventilators
    • Portable Exhaust Blowers
    • Portable Fume Collector Extractor
  • Other
    • Ducting & Accessories
      • Diesel Radiant Heaters
      • Electric Radiant Heaters
      • Gas Radiant Heaters
    • Spare Parts
      • Diesel Space Heaters Direct Fired
      • Diesel Space Heater Indirect Fired
      • Electric Space Heaters
      • Gas Space Heaters
    • Extension Leads
      • Black Series
      • White Series
      • Polar Series
    • ULV Fogger Sanitiser
      • Black Series
      • White Series
      • Polar Series
    • Safety Tools
  • Australian Made Range
    • Axial Flow Fans
      • Axial Flow Fans
      • Roof Fans
      • Wall Exhaust Extraction Fans
    • Mancoolers
      • Carpet Dryer
      • Portable Exhaust Blowers
      • Purging Fans
      • Portable Ventilators
    • Portable Electric Blower Heaters
      • Black Series
      • White Series
      • Polar Series
    • Portable Ventilation
    • Wall Exhaust Fans
  • Brands
    • Ouber
    • Icen
    • Val6
    • National Fans
    • Masterfan

Thank you

Will get back in touch with you shortly.

Get Started Contact Us
Industrial Heating Cooling Ventilation Distribution Fans Warehouse Australia / Fanmaster

Fanmaster is an importer and manufacturer of high quality industrial and commercial cooling, heating and ventilation equipment

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Information

  • About Fanmaster
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  • Terms & Conditions

Contact Us

  • 1300 900 345
  • sales@fanmaster.com.au
  • Unit 1/6-8 Yalgar Rd, KIRRAWEE NSW 2232

All Rights Reserved 2022

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Terms & Conditions
1. Please note a copy of your customers invoice must be provided with this form if claiming under warranty.
2. If goods are not received within 4 weeks of date of issue of this claim no credit will be issued and this claim will be terminated.
3. Returns policy. Subject to the requirements of any law, Fanmaster:
  • (a) may consider, but is not obliged to allow, goods to be returned for credit, if:
    • (1) the goods are returned in good and resalable condition, in the original packaging;
    • (2) the customer first pays all freight and other charges to deliver the goods to Fanmaster premises and Fanmaster will not accept any goods sent, or pay for, “freight forward” and
    • (3) the customer first supplies to Fanmaster the original invoice number and date of supply.
  • (b) may in its sole discretion, allow the following credits for goods returned:
    • (1) for goods returned within 30 days of invoice – invoice value less 15%;
    • (2) for manufactured goods will not be excepted as returns as these are non-stock lines, exceptions will be considered for returns within 30 days of invoice – invoice value less 30% at Fanmasters discretion; and
    • (3) for goods returned after 60 days – no credit (unless Fanmaster agrees otherwise, in its sole discretion).
  • (c) will not allow credits for:
    • (1) any goods:
      • specifically adjusted, altered or reconfigured;
      • specially made, treated or purchased for the customer;
      • damaged or altered in any way by the customer; or
      • being non-stock lines; or
    • (2) any freight and delivery fees. If Fanmaster accepts any goods returned for credit:
      • (a) Fanmaster may issue a credit note after it has inspected the goods and found them satisfactory, in its sole discretion; and
      • (b) if Fanmaster decides not to issue a credit note, Fanmaster will:
        • (1) so inform the customer; and
        • (2) make the goods made available at Fanmaster premises for the customer to collect.
4. Warranties will be voided if any defects caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, unauthorised modifications, loss of parts, tampering or attempted repair by a person not authorised by the manufacturer. Any product that has not been installed, operated or maintained to a satisfactory level. Any damage caused by improper power input or improper cable connection. Units returned due to any of these reasons will not be covered under warranty and purchaser is liable for return freight and any repairs undertaken.
5. Fanmaster have the right to dispose of the item/s if it has not been picked up or no communications has been received within 14 days of notification or receipt.
FANMASTER BONUS ITEM TERMS AND CONDITIONS
Any claim for bonus item(s) is deemed acceptance of these terms and conditions. Claims not completed in accordance with these terms and conditions are ineligible.
  1. Promoter is Fanmaster Pty Ltd ABN 45 353 934 457, 1/6-8 Yalgar Road, Kirrawee NSW 2232.
  2. Offer is applicable to Australian residents. Employees of the promoter and authorised Fanmaster resellers are ineligible to claim.
  3. All bonus item(s) are strictly not for resale.
  4. To make a claim: Claimants must have purchased applicable product(s) from an authorised Fanmaster reseller between the relevant promotional period. All claims must be made online at www.famaster.com.au/fanmaster-bonus-item before the specified close date. The online form must be completely filled and supporting documents such as uploading a copy of a valid tax invoice as proof of purchase, must clearly show details of the invoice number, invoice date, store of purchase and applicable product(s) purchased.
  5. Multiple claims are permitted but limited to a total of 5 bonus items per customer, each claim is to be validly made with a unique invoice. Any unclaimed bonus items will remain the property of the promoter.
  6. Please allow up to 6 weeks from the promoter confirming the validity and availability of each claim, for dispatch and delivery of the bonus item to the nominated delivery address.
  7. Claimant must ensure that someone will be available during business hours to accept delivery. The promoter accepts no responsibility for any lost, misdirected, delayed or misplaced delivery due to incorrectly provided delivery address and/or any absence to sign for the delivery.
  8. The promoter accepts no responsibility for claims not properly completed or received. Claims that are illegible, incomplete or received by the promoter after the closing date are declared void.
  9. The promoter reserves the right to substitute the bonus item for a gift of equivalent value, subject to legislation, at its discretion in the event of happenings beyond its control. The bonus item, or its equivalent, is not exchangeable, transferable nor redeemable for cash.
  10. The promoter reserves the right to verify the validity of all claims, and reserves the right to disqualify any claimant for tampering with the claim process or for submitting a claim which does not comply with these terms and conditions. Failure to produce the original receipt(s) for a redemption(s) when requested may, in the absolute discretion of the promoter, result in invalidation of some or all of the claimants’ redemption(s) and forfeiture of any right to some or all bonus item(s). If there is a dispute as to the validity of any redemption(s), the promoter’s decision is final and no correspondence will be entered into. 11. Except for any liability that cannot be excluded by law, the promoter and its related bodies corporate (including their officers, employees and agents) exclude all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of any redemption, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim for redemption that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the promoter) due to any reason beyond the reasonable control of the promoter; (d) any variation in bonus item value to that stated in these Terms and Conditions; (e) any tax liability incurred by the claimant; or (f) use of the bonus item(s).
  11. The promoter collects personal information in connection with this promotion in order to conduct the promotion. The promoter may, for the purpose of conducting this promotion, disclose such information to third parties, including agents, contractors, service providers, suppliers and, as required, to regulatory agencies. Participation is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information provided for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. Personal information collected, used, held and disclosed by the promoter in connection