Quality – Trust – Efficient Friendly Service
Fanmaster’s mission is to provide top-quality heating, cooling, and ventilation solutions to the Australian industrial and commercial markets. We strive to achieve best-practice service delivery on time, every time.
An Australian-owned business operating successfully for over two decades, Fanmaster has earned a great reputation as a trusted environmental control solutions partner to the industrial and commercial markets in Australia.
Your one-stop partner for industrial fans, evaporative coolers, portable air conditioners, heaters, ventilation & extraction equipment we are known for products and service of the highest integrity.
Some of our range continues to be manufactured locally; it is our policy to support local component suppliers. Comprehensively supported and built to last, we have every confidence that this part of our range adds significant value to our reseller network and trades | construction customers throughout the Asia-Pacific region.
With a supply chain footprint of high-quality evaporative coolers, portable air conditioners and ventilation solutions extending into Asia and Europe we enjoy vibrant long-term supply partnerships with leading international brands such as OUBER, ICEN and VAL6.
Fanmaster only sell products of the highest quality; the range has been tried and tested in extreme environments consistently delivering top performance outcomes.
Our team of customer support professionals offer friendly technical advice around products that solve your customers’ environmental control challenges. Highly responsive the team work together in a ‘family’ culture.
MEET THE TEAM.
SALES | PRODUCT SPECIALIST
Tony is our Product Guru – a trusted advisor to customers in all aspects of specifying heating, cooling and ventilation environmental control solutions.
Tony’s professional credibility has been proven many times during a Fanmaster career spanning over 8-years. He has accumulated a wealth of product and application knowledge. Prior to this Tony had a successful sales career in the HVAC, IT & Automotive sectors.
Tony adds value through providing technical guidance to Fanmaster resellers, end users and installers to ensure our range delivers what we say it will. Outside work Tony is a keen runner and fitness person.
MARKETING & CONTENT CREATOR
Alana is our marketing and communications person.
She has worked for Fanmaster for over 6 years adding her creative flair to a largely pragmatic industrial product business. Previously she worked in various roles in the legal sector.
Alana liaises with all Fanmaster buying groups and resellers, handles the advertising, product promotions, creates marketing campaigns & content for the business.
Outside of work Alana is a full-time mum and a gym junkie who trains hard.
SUPPLY CHAIN MANAGER
Sarah owns our Product Roadmap, supplier relationships and oversees the physical logistics function in the business.
You could say she is our Supply Chain subject matter expert; her expertise adds value to our customers and commercially to the business. Almost 5 years with Fanmaster, initially in Customer Support and progressing through high-performance to SCM her prior career was 3 years freight forwarding and 7 years in hospitality.
Sarah has the amazing ability and agility to juggle many balls without them crushing her or making mistakes … she is energy plus and committed to the best interests of the Fanmaster family, our suppliers and customers. Outside work she is family oriented and loves taking her dog for walks along the beach.
FINANCE TEAM LEADER
Angela is our numbers person; with over 25 years in accounting in small accounting practises, large and small businesses.
She contributes to our business with her attention to detail and our customers through friendly and professional interaction. She ensures our suppliers are paid on time and works with customers if they are having trouble with payments. Angela has been with the Fanmaster family for 5 years. A great team player she often backs up the Customer Support Team with incoming enquiries.
Outside work she has happy family life and has two daughters and a dog. She loves fitness and socialising with friends and family.
MANAGING DIRECTOR | OWNER
From humble beginnings Ian kicked off the business presenting a catalogue of heaters to Blackwoods. He has since guided it to a successful diverse business.
Initially a career in aircraft engineering with Qantas followed by sales roles – it was the drive to build his own business that saw him take the plunge in 1999 and go from strength to strength since. A strategic thinker Ian has driven business growth developed and sustained relationships throughout the business community. In addition, he has built the business around a culture of ‘family’ – a close knit team who work well together.
Outside of work Ian is a family man and loves riding his bike through the Royal National Park.
CUSTOMER SUPPORT SPECIALIST
Energy, enthusiasm and professional. As our prime customer support person Jorja has a great telephone manner and is accurate and disciplined in following process and capturing information.
Fanmaster is her first job, and she has been with us for just over a year.
Whether providing quotes, managing warranty cases or processing sales orders Jorja is always polite and welcoming. Outside of work Jorja loves to draw, play games and listen to a diverse range of music.
Troy commenced with Fanmaster in 2010 following successful sales roles in HVAC & Passive fire protection. He kicked off his Fanmaster journey in sales progressing to work around the business in product management, operations and now General Manager.
High energy and professional Troy is patient, a good leader and influencer; throughout his career he has always risen to the challenge. Troy is also the leader of new initiatives in the business, systems development project management and key account management as well as setting the tone reinforcing the family culture.
Outside of work Troy is a great family man and loves 4wd & camping.
PAUL & ANTHONY
LOGISTICS & MANUFACTURING TEAM
Paul has been with Fanmaster since 2010 as our Production & Warehouse Supervisor. A boilermaker by trade he consistently produces quality work manufacturing our local range of product.
A great team player, he takes pride in the products he engineers and works well with Anthony our Warehouse person. Anthony has been with Fanmaster since 2022 – he keeps an efficient and safe warehouse contributing to our customer service through accurate and timely receiving and despatch work.
Outside of work Paul is a Sharks fan who loves motor bikes, an interest he shares with Anthony. Both love animals.