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Download the Maintenance Schedule & Logbook

For Your Information

Due to poor quality diesel available in some regions in Australia and the continuous ‘winter diesel problems’ we face each year such as ‘wax crystallising’, which can lead to fuel line blockages etc, regular maintenance and adhering to our strict guidelines which include storing & preventative wax crystallising options is highly recommended to ensure the best performance and longevity of our Diesel Heaters.

All diesel fuel contains wax. It is considered an important diesel component because of its high cetane value. Normally the wax is a liquid in the fuel, however, when diesel fuel gets cold enough the wax starts to crystallise (i.e. solidify). If the temperature is sufficiently low, enough crystals will form to block the fuel filter, fuel line or nozzle.

It is recommended a qualified service center or persons complete any maintenance & servicing works. However the above recommended maintenance schedule can be completed by the end user.
Any electrical works must be completed by a qualified person only. No electrical components or parts are to be serviced or removed by the end user. If the plug or lead is damaged do not replace, contact Fanmaster or have a qualified persons complete the work.
If claiming under warranty please contact Fanmaster or where you purchased the heater from first. The logbook must be completed and supplied when claiming under warranty.

How to identify waxing problems

1. If wax has formed in a diesel fuel then it will block fuel lines and filters, it is visible as a white/yellow deposit or cloud in the fuel.
2. The heater will be hard to start or will not start due to fuel starvation